To instruct the bank to transfer the payment amount from the customer’s bank account to your company’s account, you create a direct-debit collection, which holds information about the customer’s bank account, the affected sales invoices, and the direct-debit mandate. From the resulting direct-debit collection entry, you then export an XML file that you send or upload to your electronic bank for processing. Any payments that could not be processed by the bank will be communicated to you by your bank, and you must then manually reject the direct debit-collection entries in question.

Note
To collect payments using SEPA Direct Debit, the currency on the sales invoice must be EURO.

To create a direct-debit collection

  1. In the Search box, enter Direct Debit Collections, and then choose the related link.

  2. In the Direct Debit Collections window, on the Home tab, in the New group, choose Create Direct Debit Collection.

  3. In the Create Direct Debit Collection window, fill in the fields as described in the following table.

    Field Description

    From Due Date

    Specify the earliest payment due date on sales invoices that you want to create a direct-debit collection for.

    To Due Date

    Specify the latest payment due date on sales invoices that you want to create a direct-debit collection for.

    Partner Type

    Specify if the direct-debit collection is made for customers of type Company or Person.

    Only Customers With Valid Mandate

    Specify if a direct-debit collection is created for customers who have a valid direct-debit mandate.

    Note
    A direct-debit collection is created even if the Direct Debit Mandate ID field is not filled on the sales invoice.

    Only Invoices With Valid Mandate

    Specify if a direct-debit collection is only created for sales invoices if a valid direct-debit mandate is selected in the Direct Debit Mandate ID field on the sales invoice.

    Bank Account No.

    Specify which of your company’s bank accounts the collected payment will be transferred to from the customer’s bank account.

    Bank Account Name

    Specifies the name of the bank account that you select in the Bank Account No. field. This field is filled automatically.

  4. Choose the OK button.

    A direct-debit collection is added to the Direct Debit Collections window, and one or more direct-debit collection entries are created.

To export a direct-debit collection entry to a bank file

  1. In the Direct Debit Collections window, on the Home tab, in the Process group, choose Direct Debit Collect. Entries.

  2. In the Direct Debit Collect. Entries window, select the entry that you want to export, and then, on the Home tab, in the Process group, choose Create Direct Debit File.

  3. Save the export file to the location from where you send or upload it to your electronic bank.

    In the Direct Debit Collect. Entries window, the Direct Debit Collection Status field is changed to File Created. In the SEPA Direct Debit Mandates window, the Debit Counter field is updated with one count.

If the exported file cannot be processed, for example because the customer is insolvent, you can reject the direct-debit collection entry. If the exported file is successfully processed by the bank, the due payments of the involved sales invoices are automatically collected from the involved customers. In that case you can close the collection.

To reject a direct-debit collection entry

  • In the Direct Debit Collect. Entries window, select the entry that was not successfully processed, and then, on the Home tab, in the Process group, choose Reject Entry.

    The value in the Status field in the Direct Debit Collect. Entries window is changed to Rejected.

To close a direct-debit collection

  • In the Direct Debit Collect. Entries window, select the entry that was successfully processed, and then, on the Home tab, in the Process group, choose Close Collection.

    The related direct-debit collection is closed.

You can now proceed to post receipts of payment for the involved sales invoices. You can do this as you typically post payment receipts, such as in the Payment Registration window, or you can post the related payment receipts directly from the Direct Debit Collect. Entries window. For more information, see How to: Post SEPA Direct Debit Payment Receipts.

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See Also